Privacy Policy

Introduction

At Smart Reading Practice, we value your privacy and are committed to protecting your personal data. This Privacy Policy outlines how we collect, use, and safeguard your information when you use our app.

1. Information We Collect

1.1 Information You Provide

• Account Information: When you create an account, we collect your email address, name, and other details provided during registration.
• Test Performance Data: We store your test scores, answers, and progress to provide personalized feedback and recommendations.
• Feedback & Queries: Any information you provide through contact forms or feedback surveys.

1.2 Information Collected Automatically

• Device Information: Details about your device, operating system, and app version.
• Usage Data: Information about how you interact with the app, such as time spent on tests, pages visited, and features used.
• FCM Tokens: We collect device tokens for sending notifications.

1.3 Information from Third Parties

• Firebase Services: We use Firebase for authentication, cloud storage, analytics, and crash reporting, which may collect data like your IP address and app usage metrics.

2. How We Use Your Information

• Provide and improve our services.
• Personalize your learning experience with recommendations and progress tracking.
• Communicate with you, including sending notifications and important updates.
• Ensure the security and functionality of the app.
• Comply with legal obligations and app store requirements.

3. How We Share Your Information

• Service Providers: Trusted third-party services (e.g., Firebase) to enable app functionality.
• Legal Requirements: When required by law or to protect our rights.
• Business Transfers: In case of a merger, acquisition, or sale of assets.

4. Data Storage and Security

Your data is stored securely in Firebase Firestore and Firebase Authentication. We implement industry-standard measures to protect your data from unauthorized access, but no method of transmission over the internet is completely secure.

5. Your Rights

• Access, update, or delete your personal data by contacting us at smartieltsreadingpractice@gmail.com.
• Opt out of notifications through app settings.
• Withdraw consent to data collection and processing, but this may limit app functionality.

6. Third-Party Links

The app may include links to third-party websites (e.g., reading materials or external resources). We are not responsible for the privacy practices of these websites.

7. Children’s Privacy

Our app is not intended for children under 13. We do not knowingly collect data from children under 13 without parental consent.

8. Changes to This Policy

We may update this Privacy Policy to reflect changes in our practices or for legal reasons. Updates will be notified through the app or via email.

9. Contact Us

If you have any questions or concerns about this Privacy Policy, you can reach us at:

Email: help.smartieltscoach@gmail.com
Subject: Privacy Policy Inquiry

10. App Permissions

• Internet Access: To fetch content, submit answers, and display resources.
• Notifications: To send updates about new tests, features, or other important alerts.
• Location Access: To determine your geographical region for providing region-specific pricing plans and localized recommendations.

11. Location Access Policy

Smart Reading Practice uses location data to:

• Determine your geographical region to display region-specific pricing plans.
• Provide localized recommendations, such as test materials or offers relevant to your location.

Data Handling and Privacy:

• Data Collection: Location data is collected in real-time through device permissions when you use features requiring this information.
• Data Storage: Your location data is not stored on our servers or shared with third parties. The app processes this data locally or sends it securely to fetch relevant regional pricing.

User Control:

• Location access is optional but recommended for accurate pricing and recommendations.
• You can disable location permissions in your device settings, though this may limit the functionality of certain features.

12. Account Deletion

You have the right to request the deletion of your account and any associated data at any time.

To delete your account, please submit a Data Deletion Request using our Google Form. You can access the form by navigating to the Help and Support section within the app and selecting the “Request Account Deletion” option.

We will process your request within 7 business days. Please note that certain information may be retained for legal or security reasons, or as required by applicable laws.

For urgent inquiries, you can reach us at help.smartieltscoach@gmail.com.

By using Smart Reading Practice, you consent to the collection and use of these permissions as outlined in this Privacy Policy.